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Customer Service Administrator

Job Title / Position: Customer Service Administrator

Job Ref no: KETTANDY

Branch Location: Other Locations

Work Location: Kettering Town Centre

Salary: 7.20 - 7.58 per hour D.O.E.

Shifts / Hours: Temporary - Mon - Fri - 09:00am - 05:30pm

Job Description:

DO YOU HAVE EXPERIENCE WITHIN CUSTOMER SERVICE or CALL CENTRE?

If so this role maybe for you.

Based in Kettering, you will provide an efficient, effective and professional telephone service to all customers and through administration achieve operational excellence in all aspects of activities, processes and procedures.

You will develop and maintain excellent staff relationships with internal colleagues and external clients, suppliers and customers and present a professional image at all times.

The role will be to answer all incoming enquiries and provide information as requested. You will chase outstanding queries, jobs and payments. Make outbound calls within agreed service level requirements.

You will have excellent communication and organisational skills as well as be flexible regarding hours.

The hours are Thursday and Friday 9am-5.30pm and is based in Kettering town centre.

IMPORTANT - To apply you must be able to pass a CRB check, not have any CCJ's or have been declared bankrupt.

Interviews will take place immediately.

Date Advertised: 30 August 2015

Date Closes: 27 May 2016

Contact in branch dealing with this advert: Andy Elmore - please call 01604 232227 or email your CV to andy.elmore@questemployment.co.uk

 

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