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Sales Negotiator

Job Title / Position: Sales Negotiator

Job Ref no: BedsSalesNeg

Branch Location: Bedford

Work Location: Shefford and Bedford

Salary: 20,000 - 22,000 per annum

Shifts / Hours: Permanent

Job Description:

New exciting role within a forward thinking company. My client is looking for motivated people with excellent sales and service experience.

The Sales Negotiator will work as part of a highly driven team selling market leading branded products, responding to client enquiries & identifying opportunities to help achieve the team’s individual sales target and support the AWM external sales force.
You will provide a professional sales orientated service built around excellent product knowledge and understanding of our client base.

Main tasks
• Working in conjunction with the external sales team, being office based, providing quotations, project updates and negotiating orders
• To develop a high standard of product knowledge
• To work as part of a team in order to meet and exceed clients’ expectations by answering telephone calls and processing the outcome through the relevant CRM system following set procedures and the Trading Policy
• Updating and tracking project leads
• Checking prices prior to processing and updating relevant systems as and when required
• Liaising with the external sales team on client, product and price issues
• Building relationships with area stockists and contractors to the benefit of ACO
• Resolution of client queries

Additional tasks
• Attending relevant meetings.
• Accurate reporting of client complaints to Commercial Director for ACO Water Management
• Occasional field visits with external sales team & occasional assistance with exhibitions and seminars
• Providing client sales reports as requested to external sales team in conjunction with the other members of the sales office team

• Maths to GCSE level, grade A-C
• English to GCSE level, grade A-C

Knowledge and experience
• Experience in a commercial business to business environment
• Knowledge and experience of construction industry sales is preferred but not essential
• Experience in a busy sales environment dealing with both inbound and outbound telephone calls

Personal skills and behaviours
• Ability to build excellent client relationships
• Customer focus and commercial awareness
• Ability to make prospective sales calls and follow up sales calls
• Ability to identify opportunities to up sell and cross sell
• Follow up any selling opportunities - tenacity in quote chasing and conversion
• Good telephone manner, ability to explain in a clear and logical manner
• Ability to handle difficult calls to a positive outcome
• Organised to meet deadlines.
• Excellent administrative skills and accuracy
• IT literacy (Microsoft Office and CRM system)
• Team worker - supportive of good team atmosphere
• Completer - finisher
• Polite and helpful to both clients and colleagues
• Honesty and integrity at the basis of all actions
• Attention to detail
• Ability to seek continuous improvement
• Flexibility - thinking in solutions not problems

For further information please speak to Amy at the Bedford branch of Quest.

Date Advertised: 24 November 2015

Date Closes: 31 December 2015

Contact in branch dealing with this advert: Amy Hamilton - please call 01234 358844 or email


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