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Service Engineer

Job Title / Position: Service Engineer

Job Ref no: BedsSrvEng

Branch Location: Bedford

Work Location: Milton Keynes

Salary: 21,000 - 21,000

Shifts / Hours: Permanent

Job Description:

My client is looking for the right person join an exciting team to test, service, repair, re-manufacture and analyse a variety of electronic audio visual products, identifying faults to component level and preparing detailed reports to company and client requirements in order to attribute manufacturer/end user responsibility for failure of component parts. Adhering at all times to company work methods and customer service standards.

Role Responsibilities
• Testing, servicing, repairing, re-manufacturing and analysing electronic audio visual electronic equipment.
• Fault find to component level.
• Provide diagnostic solutions to identified faults.
• PCB and component replacement.
• Adhere to all repairing modifications, Service Level instructions, procedures, standards and output targets.
• Adhere to and test to defined Quality Control requirements.
• Represent the company by attending and taking part in meetings with suppliers or customers.
• Prepare internal records and repair/analysis reports in accordance with company standards.

Education and Experience
• A minimum of City and Guilds within Electronics / Electro-Mechanical systems to NVQ level 3 or similar.
• Technical knowledge of audio, visual and navigation products.
• Experience of repair and fault finding to component level.
• Experience in reading schematic diagrams.
• Experience of using test and measurement equipment for electronic analysis.
• Ability to collate relevant data and write fault and failure analysis reports.

Skills and Behaviours
• Good level of PC literacy
• Ability to respond to changing work priorities and maintain quality standards under pressure.
• Ability to work closely with other team members to resolve customer issues
• Willingness to share technical knowledge and experience with colleagues.
• Ownership of issues and persistence in finding resolution
• Good communication skills, both oral (including on the telephone) and written
• Flexible approach to work

Interviews are being held immediately, if you require further information please contact Amy at the Bedford branch of Quest.

Date Advertised: 02 December 2015

Date Closes: 27 May 2016

Contact in branch dealing with this advert: Amy Hamilton - please call 01234 358844 or email


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