Job description

Receptionist – 5-Star Hotel
Watford

Salary: £28,933 per annum

We are looking for a friendly, professional and customer-focused Receptionist to join a prestigious 5-star hotel in Watford.

As the first point of contact for guests, you will play a key role in delivering an exceptional guest experience, ensuring every arrival, stay and departure is handled efficiently and professionally.

Key Responsibilities:

Welcoming guests and managing check-ins and check-outs
Handling guest enquiries both in person and over the phone
Processing reservations and updating guest records
Providing information about hotel facilities and services
Ensuring the reception area is presented to a high standard
Delivering outstanding customer service at all times

Requirements:

Previous reception, front office or customer service experience
Excellent communication and interpersonal skills
Professional appearance and manner
Strong organisational skills and attention to detail
Experience using hotel booking systems is advantageous

What's on Offer?

£28,933 per annum
Opportunity to work within a luxury 5-star hotel
Career progression opportunities
Supportive and professional working environment

Apply today for more information.