​Sales Appointment Coordinator

​Sales Appointment Coordinator

Location: Banbury Head Office
Salary: £25,000 per annum
Contract Type: Temporary to Permanent

Due to continued growth and increasing customer demand, our client is seeking a proactive and organised Sales Appointment Coordinator to join their friendly and fast-paced team at their Banbury Head Office.

This is an excellent opportunity for someone who enjoys providing outstanding customer service, managing schedules, and supporting a busy sales function. As a key member of the team, you will play an important role in ensuring appointments are booked efficiently and customers receive a seamless experience from initial enquiry through to survey.

Key Responsibilities

• Provide day-to-day administrative support to the sales team.

• Schedule and coordinate appointments for Sales Surveyors from incoming customer enquiries.

• Maintain accurate customer records and update information within the CRM system.

• Handle customer enquiries professionally, providing product information and support where appropriate.

• Work closely with internal departments to ensure smooth communication and efficient service delivery.

• Manage diaries effectively, ensuring appointments are allocated and organised efficiently.

About You

To be successful in this role, you will have:

• GCSEs (or equivalent) in Maths and English.

• Previous experience within a customer service, administration, or appointment scheduling role.

• Strong organisational skills with the ability to prioritise tasks and manage multiple responsibilities.

• An excellent telephone manner and strong written and verbal communication skills.

• Good working knowledge of Microsoft Office, particularly Word, and experience using CRM systems.

• The ability to work independently while contributing positively to a team environment.

• A customer-focused approach with a positive attitude and a passion for delivering exceptional service.

What's in it for You?

• Competitive salary of £25,000 per annum

• Temporary-to-permanent opportunity with long-term career prospects

• Company pension scheme

• 28 days holiday, including bank holidays

• Supportive and welcoming team environment

• Opportunities for training, development, and career progression

If you are a motivated and enthusiastic individual looking to develop your career within a growing business, we'd love to hear from you.