Recruitment Agency Luton

Recruitment Agency Luton

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Regency House, 85-87 George Street, Luton, LU1 2AT

luton@questemployment.co.uk

Quest Employment – Luton Branch.

The Luton recruitment agency branch has been based in the town centre since 1999 and has grown from strength to strength, supplying staff into some of the largest companies in the local area.

The recruitment team in Luton has over 20 years of experience within the Industrial, Technical, and Commercial sectors, making us the perfect team to fulfil all your recruitment needs. We provide staff to warehouses, factories, and production facilities across the region.

"Their exceptional customer service, response times and proven methods of candidate attraction and fulfilment leave our clients with peace of mind."

If you are looking for temporary or permanent staff and want to work with a reliable, results-driven team, then look no further. You’ll find a warm, friendly welcome from the office staff who are always happy to help.

We have a large range of day shift and night shift opportunities, along with full-time and part-time industrial jobs available in Luton, Milton Keynes, Stevenage, and Sandy — covering postcodes LU1, LU2, LU3, LU4, LU5, LU6, LU7, and more.

What We Cover in Luton

We support recruitment needs across a wide range of roles and industries in and around Luton, including:

✔ Warehouse jobs in Luton
✔ Food production jobs in Luton
✔ Industrial and manufacturing jobs in Luton
✔ Catering jobs in Luton
✔ Commercial and office-based jobs in Luton

Our Location

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PPT Driver

£13.34 to £13.76 Per Hour

We’re currently recruiting PPT Drivers to join our client based in Stevenage. Shifts available: Days: 7am – 7pm Nights: 7pm – 7am What you’ll be doing: Operating a PPT safely and efficiently Supporting warehouse operations with loading, unloading, and movement of stock Working as part of a busy, friendly team What we’re looking for: Previous PPT experience (in-date licence preferred) Reliability and a strong work ethic Ability to work 12-hour shifts What’s on offer: Ongoing, long-term work Weekly pay Supportive team environment If you’re interested, apply today and a member of our team will be in touch!

Team Leader

£13.76 to £14.26 Per Hour

As a Team Leader, you will be crucial in ensuring the efficient operation of food production lines. You will supervise a team of production operatives, maintain safety and quality standards, and ensure production targets are met. This role requires strong leadership skills, excellent communication, and a proactive approach to problem-solving. Key Responsibilities: Supervise and coordinate the activities of production staff. Ensure production schedules are met with minimal downtime. Maintain high standards of product quality and safety. Train and mentor team members to enhance their skills and performance. Monitor and report on production metrics. Implement and enforce health and safety regulations. Identify areas for improvement and implement effective solutions. Collaborate with other departments to optimize production processes. Requirements: Proven experience in a supervisory role within a food production or manufacturing environment. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to work effectively under pressure and meet deadlines. Knowledge of health and safety regulations in a manufacturing setting. Flexibility to work 12-hour shifts on a rotating schedule. Shifts: Sunday to Wednesday Wednesday to Saturday Shift Hours: Day Shift: 07:00 - 19:00 Night Shift: 19:00 - 07:00 Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and collaborative work environment. Comprehensive training and onboarding program. How to Apply: If you are a motivated and experienced professional looking to take the next step in your career, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this position.

Butchery Trimmer

£12.21 Per Hour

Are you looking to take your skills to the next level in a fast-paced butchery environment? Our client is seeking experienced and reliable Butchery Trimmers to join their team in Bedford. If you have a passion for trimming beef and ensuring quality cuts, this is the role for you! Key Responsibilities: Perform trimming of beef to meet specific standards and customer requirements. Ensure all beef cuts are correctly trimmed and meet quality specifications before being prepared for delivery. Trim, shape, and prepare beef cuts for packaging and distribution. Maintain a clean and safe working environment while trimming beef to high industry standards. Work efficiently to meet production targets while maintaining attention to detail in each beef trimming task. What We’re Looking For: Experience in Beef Butchery: Proven experience in trimming beef or working in a butchery environment is highly preferred. Attention to Detail: Ability to accurately trim beef cuts to exact specifications and ensure quality control. Physical Stamina: Ability to work in a physically demanding environment, trimming beef cuts and handling meat products. Team Player: Strong communication and teamwork skills, with a focus on maintaining high standards. What’s in it for you? Consistent Hours Monday to Friday and a stable work environment. Team-Oriented Atmosphere that values your contribution. Opportunities for Career Growth within the company. If you have a passion for trimming beef and are looking to join a team that values precision, quality, and dedication, this is the perfect opportunity for you. Apply today or call Quest Luton to start your career as a Beef Butchery Trimmer in Bedford!

Maintenance Operative

North West London

£14.91 Per Hour

Our client is a leading housing provider working closely with landlords and local authorities. With a large and growing portfolio of homes across London, no two days are ever the same. They are now looking for skilled Property Maintenance Operatives to join their team and help deliver high-quality maintenance and compliance services. What you’ll be doing: Carrying out a variety of property maintenance and handyman works, including: Basic plumbing Basic electrics Painting & decorating General handyman repairs Ensuring all works are carried out to a high standard with permanent, cost-effective solutions in mind. Using basic IT systems for reporting and recording jobs. Representing the company with professionalism and great communication. What we’re looking for: Based in or able to commute to North West London. Must have own vehicle and tools(essential). Full UK driving licence and knowledge of travelling around London. Flexible, efficient, and reliable approach to work. Strong communication skills and a proactive mindset. What’s on offer: £14.91 per hour + paid mileage. Flexible working hours (Monday–Saturday). Company phone provided. Full back-office support. Autonomy and responsibility in your role. Team socials and a “work hard, play hard” culture. Opportunity for full-time, part-time, permanent, or temporary positions. If you’re a skilled all-rounder with the right tools, transport, and attitude, we’d love to hear from you. Apply today to join our client’s growing team!

Duct Fitter

The Lead Installer working in Installation department alongside a labourer travelling to sites around UK. Ensuring the quality installation of new Refuse/Linen chutes along with replacement Hopper Doors and Discharge sections. Key Job Responsibilities: - ·Liaising with onsite team to arrange access and discuss any issues with the Installation. ·Completing the install on buildings ranging from 1 storey to 60 storey buildings. ·Loading out materials to the correct floors on site. ·Working in a team of 2 ensuring that problems are resolved timely to the customer satisfaction. ·Working safely under Health and Safety Guidelines including the safe use of tools, equipment and PPE. ·Complying with the customer sites Health and Safety requirements ·Ensuring that all worksheets/ software systems are updated on time Knowledge/ Skills Essential: ·Well mannered & team worker ·Driving licence ·Open to working around the UK. ·Physically fit as manual handling required ·CSCS (Labourers Card) ·Excellent communication skills ·Ductwork ·Self-discipline · Travelling Desirable ·SSSTS (Site Supervisor Safety Training Scheme) ·PASMA (Safe use of Mobile Access Towers) ·Harness Training Experience Required: - ·Experience in installation/fitting/ heavy lifting ·Working on construction sites ·IPAF (Powered Access Licence) Rate: starting: £16 per hour (equivalent to£32,448 per annum) Basic hours: 39 per week up to 49 Potential hours worked includes door to door pay: 49 hours per week equivalent to£40,768 per annum

Part-Time Customer Engagement & Support Representative

£12.21 Per Hour

Quest Employment are looking for an experienced Customer service person to join our clients telecoms/ broadband team based in Luton. The company promotes to delivering excellence services of landline and broadband across the UK since 2011. As they continue to grow, they are looking for passionate individuals to join our dedicated team. If you're enthusiastic about customer service and enjoy engaging with people, we want to hear from you! Role Overview: Quest are hiring apartPart-Time Customer Engagement and Support Representative toto join our clients team. Your role will be to connect with existing and prospective customers who have recently received an order confirmation or lead generation from the company. You’ll confirm details, provide friendly support, encourage customer satisfaction, and help drive sales — including upselling additional services and promoting long-term customer loyalty. What You’ll Do: Call customers who’ve received order confirmation letters to confirm details and gain their agreement to proceed Act as a helpful point of contact to support smooth onboarding and answer any immediate queries Promotecustomer retentionthrough friendly engagement and solution-oriented service Identify opportunities toupsellour full range of telecom products and services Handle inbound support calls and log issues clearly in our system Escalate complex issues to our 2nd-line support team as needed Maintain accurate customer records using CRM tools Work independently and manage time efficiently in a dynamic environment What You’ll Bring: Excellent verbal communication and interpersonal skills Confidence to handle both customer support and sales calls Experience inretention and upselling strategies Calm, friendly, and professional phone manner Previous experience in customer service, telesales, or support (preferred) Good computer literacy and ability to work with CRM systems Working Hours: Part-timewithflexible working hours Why Join this company? ? Supportive and growing team environment ? Opportunities for training and career development, pay rate flexible depending on experience ? Be part of a company with over a decade of trusted service

Warehouse Operative

£12.50 Per Hour

A leading logistics and supply chain solutions provider, dedicated to delivering exceptional service to our clients. We are currently seeking enthusiastic and dedicated individuals to join our team as Warehouse Operatives at our Luton facility. You will play a vital role in the day-to-day operations of our warehouse. Your responsibilities will include the accurate and efficient handling of goods, ensuring a smooth flow of products through our facility. Key Responsibilities: Pick, pack, and prepare orders for dispatch with a high level of accuracy Assist in the loading and unloading of delivery vehicles Conduct regular stock checks and maintain inventory accuracy Operate warehouse equipment, such as pallet jacks and hand scanners Collaborate with team members to achieve daily targets Maintain a clean and organised work environment Adhere to health and safety guidelines at all times goods in section Qualifications and Requirements: Monday to Friday - 09:30-18:00 (fulltime) Previous experience in a warehouse or similar role is advantageous but not essential Ability to work in a fast-paced environment and meet deadlines Strong attention to detail and accuracy Good communication and teamwork skills Willingness to learn and adapt to new processes Physically fit and able to perform manual handling tasks Benefits: Competitive hourly rate Opportunities for career growth and development Employee discounts on company products and services FLT licence but not essential £150 monthly bonus when targets meet If you are interested please apply online today!

Despatch Operative

Leighton Buzzard

£12.40 Per Hour

We are currently looking for experienced Goods In & Despatch Operatives to join our clients team based in Leighton Buzzard, supporting a major Amazon client. If you have experience in goods in and despatch processes', we want to hear from you! Key Responsibilities: Goods In: Accurately receive and inspect all incoming deliveries, ensuring products match order requirements and are stored correctly. Despatch: Pick and pack items for despatch, ensuring all orders are correctly labelled and dispatched on time. Support despatch operations by loading and unloading goods efficiently. Maintain stock control and inventory records in the goods in area. Adhere to all health and safety guidelines in both goods in and despatch departments. Collaborate with the wider warehouse team to ensure smooth operations across goods in and despatch. Requirements: Proven experience in both goods in and despatch roles, ideally within a warehouse or distribution setting. Strong knowledge of goods in and despatch procedures. Excellent attention to detail with the ability to work efficiently in a fast-paced environment. Flexibility to work on a 4 days on, 4 days off shift pattern. Ability to work well in a team and under pressure. Benefits: Competitive salary and benefits. Opportunity to work with a leading global brand like Amazon. Shift pattern allowing for a great work-life balance. Friendly, supportive working environment. If you have a background in goods in and despatch, this is the perfect opportunity for you! Apply today and become an integral part of our team supporting our Amazon client. How to Apply: Please submit your CV and cover letter, highlighting your experience in goods in and despatch, to apply for this role.

Warehouse Operative with FLT

Hemel Hempstead

£13.49 Per hour

We are currently seeking a skilled and reliable FLT Driver who holds either Counterbalance/ Reach Truck to join our team based in Hemel Hempstead (HP2) , a leading carpet warehouse. As an FLT Driver, you will play a crucial role in the efficient operation of our warehouse, ensuring the smooth flow of materials and products. Responsibilities: Safe Operation: Operate the forklift truck in a safe and efficient manner, adhering to all safety guidelines and protocols. Material Handling: Load, unload, and transport carpet rolls and other materials within the warehouse using the forklift. Inventory Control: Assist in the accurate tracking of inventory by conducting regular stock counts and updating records. Order Fulfillment: Work closely with warehouse staff to fulfill customer orders accurately and in a timely manner. Quality Assurance: Ensure that all materials are handled with care to prevent damage, and report any quality issues immediately. Maintenance: Conduct routine maintenance checks on the forklift to ensure it is in good working condition. Report any malfunctions or issues to the supervisor. Organization: Maintain a clean and organized warehouse environment, ensuring that aisles are clear and materials are stored properly. Communication: Communicate effectively with warehouse supervisors and other team members to coordinate tasks and prioritise work. Requirements: Valid Forklift License: Possess a valid forklift truck license/certification. Experience: Proven experience as an FLT Driver in a warehouse setting, preferably in the carpet or flooring industry. Physical Fitness: Ability to lift heavy carpet rolls and perform physically demanding tasks. Attention to Detail: Strong attention to detail to ensure accuracy in inventory management and order fulfillment. Team Player: Ability to work collaboratively with a diverse team to achieve common goals. Safety Conscious: Prioritize safety at all times and adhere to safety regulations. Reliability: Punctual and reliable with a strong work ethic. Flexibility: Willingness to work flexible hours, including weekends if required. If you meet the above qualifications and are ready to contribute to a dynamic and growing warehouse environment, we invite you to apply. s

Forklift Driver

Leighton Buzzard

Quest Employment are seeking a reliable and experienced Reach Truck Driver to join one of our clients team. The successful candidate will be responsible for operating reach trucks to move, locate, relocate, and stack equipment within the warehouse. This role also permits manual handing alongside Reach truck Key Responsibilities: Operate reach trucks to load, unload, move, and stack products in the warehouse. Conduct regular inspections and maintenance checks on reach trucks to ensure optimal performance. Accurately record product movements in the inventory management system. Follow safety protocols and procedures to maintain a safe working environment. Assist with the organisation and optimisation of warehouse space. Support inventory audits and cycle counts as needed. Collaborate with other team members to meet daily operational goals. Qualifications: Valid reach truck operator certification. Minimum of 1-2 years of experience operating reach trucks in a warehouse setting Knowledge of warehouse operations and inventory management systems. Strong attention to detail and organisational skills. Excellent communication and teamwork abilities. Ability to work flexible hours, including weekends and holidays, as needed. Physical ability to lift and move heavy items (up to 50 lbs) and stand for extended periods. What We Offer: Competitive salary and comprehensive benefits package. (£14.00per hour) Opportunities for professional growth and development. A supportive and collaborative work environment. Employee wellness programs and work-life balance initiatives. Monday to Friday - 0700 -1700 Sunday to Wednesday - 0700-1800 How to Apply: Interested candidates should submit their resume and a cover letter detailing their experience and qualifications for the Reach Truck Driver position. Please apply

Picker

My client is looking for dedicated Pickers to join their team in Stevenage on a night shift from 19:00 to 07:00. This is a fantastic opportunity for individuals who thrive in a fast-paced warehouse environment and are looking for consistent night work. Key Responsibilities: Accuratelypickingfresh produce orders to meet customer demands. Ensuring allpickeditems are handled carefully and meet quality standards. Working efficiently to achieve dailypickingtarg ets. Keeping the work area clean and organized. Following all health and safety procedures whilepickingand handling stock. Collaborating with the team to ensure smooth warehouse operations. Requirements: Previous experience as aPickeror in a similar warehouse role is beneficial but not essential. Ability to work efficiently in a chilled warehouse environment. Strong attention to detail to ensure accuratepicking. Reliable, punctual, and able to work night shifts. A good team player with a strong work ethic. If you are looking for a stable Picker role on night shifts and enjoy working in a busy warehouse setting, apply today to join my client’s team!

Team Leader

We are seeking an experienced and proactive Team Leader to join our team in Sandy. This role is ideal for someone with strong leadership skills and a valid Counterbalance Forklift licence, who is comfortable working in a fast-paced environment and supporting team performance on the shop floor. Key Responsibilities: Supervise and coordinate a team to meet daily production and performance targets Allocate tasks and monitor staff productivity and workflow Operate Counterbalance Forklift as needed to support operations Ensure compliance with health & safety and company procedures Act as the main point of contact for the shift, escalating issues where necessary Support training and development of team members Complete basic reports and handovers at the end of each shift Requirements: Previous experience in a Team Leader or Supervisory role Valid Counterbalance Forklift licence and operational experience Strong communication and people management skills Good understanding of warehouse or manufacturing operations Reliable, organised, and able to work under pressure Willing to work either shift pattern listed above If you are interested please apply online today!

Line Leader

We are looking for a proactive and experienced Line Leader to join our team in Stevenage, UK. As a Line Leader, you will be responsible for overseeing production line operations, ensuring efficiency, and leading a team to achieve daily production targets. This is a key role that requires strong leadership skills, technical knowledge, and the ability to work under pressure. KeyKey Responsibilities: Supervise and coordinate the activities of the production line team. Ensure production targets are met while maintaining high standards of quality and safety. Monitor workflow and make adjustments as needed to optimize efficiency. Train and mentor team members, providing guidance and support. Conduct regular inspections and ensure compliance with health and safety regulations. Report on production progress, challenges, and opportunities for improvement to management. Collaborate with other departments to ensure smooth production processes. Requirements: Proven experience in a similar role within a manufacturing or production environment. Strong leadership and team management skills. Excellent problem-solving abilities and attention to detail. Ability to work effectively under pressure and meet tight deadlines. Good communication and interpersonal skills. Flexibility to work either day or night shifts, as assigned. Knowledge of health and safety regulations and best practices. Shifts Available: Sunday to Wednesday Wednesday to Saturday Shift Hours: Day Shift: 07:00 - 19:00 Night Shift: 19:00 - 07:00 Benefits: Competitive salary and shift allowances. Comprehensive training and career development opportunities. Supportive and dynamic team environment. Opportunities for advancement within the company. Health and wellness benefits. If you are interested please apply online today!

Production Operative - Cement Work

We’re currently recruiting reliable and hard-workingProduction Operativesto join a busy and established team working with cement and concrete-based products.Duties will include: Operating machinery and equipment in a cement production environment Mixing, pouring, and finishing concrete or cement-based materials Quality checks and maintaining cleanliness of the work area Following health and safety guidelines at all times What we’re looking for: Previous experience in a heavy-duty or manual production role (preferred but not essential) Good attention to detail and ability to work as part of a team Physically fit and comfortable working in a dusty, industrial environment Reliable with a positive work ethic Benefits: Ongoing work with potential for permanent placement Weekly pay Supportive team environment On-site parking If you’re ready to roll up your sleeves and get stuck in, we’d love to hear from you!

Bendi Driver

Quest Employment is seeking a Bendi/Flexi Driver/Warehouse Operativefor a food production company based in Hitchin. This is a fantastic opportunity to join a dynamic team, working in a fast-paced production environment.Key Responsibilities: Goods In: Booking in deliveries and sampling goods, manually picking and moving up to 25kg bags/boxes. A Bendi/Flexi Truck Licence is required. Goods Out: Loading full pallets onto designated trailers. A PPT Licence is required. Picking Sales Orders: Picking full pallets and preparing goods for loading. Some manual lifting may be required. Bendi/Flexi Truck Licence is essential. Picking Works Orders: Manually picking up to 400 bags per requirement (up to 25kg bags/boxes). Bag lifters are available. Bendi/Flexi Truck Licence required. Palletiser Operation: Learn and operate the palletiser. Some manual lifting may be required. Bendi/Flexi Truck Licence essential. Stock Handling: Booking on pallets and putting away stock. PPT Licence is required for pallet movements and Bendi/Flexi Truck Licence for stock handling. Attention to Detail: Ensuring stock accuracy and maintaining quality control. Housekeeping: Adhere to a clean-as-you-go policy to maintain a tidy working environment. Requirements: Essential:Bendi/Flexi P1 (Flexi VNA) Licence Desirable:PPT A2 Licence Ability to manually lift and move goods up to 25kg Strong attention to detail and organizational skills Driving licence Benefits: Club Quest Incentives £12.25 + Overtime at 1.5x hours Weekend double overtime If you are a motivated individual with the relevant licences and looking for a new challenge,apply today! Apply Now!

Head Chef

Hemel Hempstead

Head Chef – Luxury Hotel Based in Hemel Hempstead £40,000 - £45,000 We are delighted to be recruiting on behalf of a prestigious luxury hotel seeking a talented and passionate Head Chef to lead its kitchen team. This is a fantastic opportunity for an accomplished culinary professional to join a high-profile hospitality venue renowned for its exceptional dining experiences. As Head Chef, you will oversee all aspects of food preparation and production, ensuring the highest standards of culinary excellence, presentation, and food safety. You will play a key role in crafting memorable dishes that reflect the hotel’s reputation for quality, while inspiring and guiding your team in a fast-paced, high-end environment. Key Responsibilities Lead and manage the kitchen team, ensuring consistency, quality, and creativity in all dishes. Uphold and enforce the highest standards of food safety and hygiene across all kitchen operations. Select premium ingredients to deliver outstanding flavours and presentation. Develop innovative and seasonal menus that enhance the hotel’s guest experience. Mentor and coach junior chefs and kitchen staff to support their professional growth. Manage stock levels, ordering, and cost control to meet budgetary targets. Keep up-to-date with hospitality and culinary trends to keep menus fresh and competitive. Maintain efficiency and accuracy during peak service periods. Skills & Experience Proven experience as a Head Chef or senior culinary role within a hotel or luxury dining environment. Excellent leadership and supervisory skills with the ability to inspire a diverse team. In-depth knowledge of food safety regulations and industry best practices. Exceptional culinary expertise with a flair for menu development and presentation. Strong organisational skills and the ability to perform under pressure. Effective communication skills, working collaboratively with both kitchen and front-of-house teams. NVQ Level 3 in Culinary Arts or equivalent qualification (preferred). Why Apply? This is an exciting opportunity to join a prestigious hotel where your skills, creativity, and leadership will be recognised and celebrated. You will be part of an environment that values innovation, guest satisfaction, and professional development. Apply today through to take the next step in your culinary career.

Chef de Partie

Chipping Norton

Chef de Partie – Cotswolds Gastro Pub with Michelin Pedigree Salary: £31,000–£33,000 + TRONC (Approx. £150/week) Live-in Available | Stunning Location | Career-defining Opportunity Are you ready to take your culinary skills to the next level in one of the most picturesque corners of the Cotswolds? We’re on the hunt for a passionate Chef de Partie to join the team at a highly regarded gastro pub, nestled among rolling hills and steeped in character. You’ll be working under the guidance of an award-winning, Michelin-starred Executive Chef in a close-knit team that values creativity, precision, and a love of exceptional food. This is more than just a job—it’s a chance to hone your craft in an inspiring, supportive environment where everything is made from scratch. From hand-churned ice cream and freshly baked breads to house-aged beef and even the mayo—if it can be made in-house, it is. (The only thing we don’t make is the ketchup!) What We Offer: Work with the best: Learn from a Michelin-starred Executive Chef who’s passionate about developing talent. Seasonal, local produce: Our ever-changing menus are crafted using the finest ingredients sourced from nearby farms and suppliers. Genuine progression: Grow your skills in a kitchen that values learning, innovation, and craftsmanship. Stunning location: Work in a truly captivating rural setting that inspires both food and lifestyle. Live-in accommodation: Onsite housing available if you’re relocating. Your Schedule: Days off: Sunday evening, Monday, and Tuesday. Shifts: Wednesday to Saturday split shifts (approx. 9:00–2:30 / 5:30–10:00), with flexibility depending on service needs. What We’re Looking For: A chef with strong foundations who’s eager to grow and learn in a high-standard kitchen. Someone with a real passion for fresh, seasonal cooking and attention to detail. A team player with a good work ethic and positive attitude. Whether you’re an experienced CDP or a rising star ready to be challenged and inspired, this is your chance to join one of the best kitchens in the Cotswolds. Apply now and be part of something exceptional.

Chef de Partie

Chef de Partie Full-Time (37.5 hours/week, excluding breaks) Are you ready to bring flair, focus, and flavour to the kitchen? We’re on the hunt for a talented Chef de Partie to take charge of their section and deliver standout dishes every time. You’ll be working alongside a passionate team under the guidance of our Head Chef and Sous Chefs, helping shape a food offering that’s fresh, seasonal, and seriously good. What You’ll Do Own your section — prep, cook, and plate dishes to top-tier standards. Keep ingredients clean — no processed foods, additives, or major allergens in your space. Help drive efficiency and minimise waste without compromising on quality. Share dietary and allergen info daily so it’s clearly communicated to diners. Keep your station — and the whole kitchen — spotless, safe, and compliant (HACCP, food safety, etc.). Support junior chefs and step up for other sections when needed. Build great relationships with your team, Front of House, and external suppliers. Stay sharp — keep learning, adapting, and bringing fresh ideas to the pass. What You Bring Solid experience in a professional kitchen (ideally in a similar role). A love for honest, fresh food — and doing things the right way. Strong organisational skills and attention to detail. A calm, positive attitude in a busy environment. A clean, pressed uniform and pride in your presentation. What’s on Offer We believe great people deserve great rewards. Here’s what you can expect: Competitive salary based on experience 34 days’ holiday (incl. bank holidays) Pension scheme (defined contribution) Generous sick pay Enhanced maternity/paternity leave Healthcare cash plan Free staff lunch when the kitchen’s open Performance bonus (non-contractual) Cycle to Work Scheme On-site parking Ongoing training and development Sound like your next move? Step into a kitchen that values creativity, teamwork, and quality above all. We’d love to hear from you.

Head Chef

Welwyn Garden City

Head Chef – Conference & Events | £40,000–£45,000 + Tronc | Luxury 4 Hotel | Hertfordshire* Are you a creative and driven Head Chef looking to lead exceptional food experiences in a beautiful countryside setting? Passionate about event catering that goes far beyond the ordinary? We’re delighted to be working with a stunning 4-star hotel nestled in the heart of the Hertfordshire countryside, renowned for its breathtaking event spaces and imaginative, seasonal menus. From elegant weddings and private celebrations to high-end corporate events, this hotel delivers unforgettable experiences—fuelled by food that’s as impressive as the surroundings. With its own state-of-the-art cookery school and a thriving kitchen garden, this venue is committed to sustainability, freshness, and creativity. About the Role: Head Chef – Conference & Events We’re seeking a talented and ambitious Head Chef to take the reins of the main kitchen, leading the delivery of exceptional food for all conference, wedding, and event services. This is a hands-on leadership role in a purpose-built, fully equipped kitchen, working alongside a passionate team and reporting directly to the Executive Chef. Key Responsibilities: Lead the preparation and execution of high-quality, seasonal menus for weddings, conferences, and private functions. Inspire and manage a kitchen brigade, fostering a positive, motivated, and collaborative work environment. Oversee kitchen operations, including rotas, ordering, and service delivery. Collaborate on menu development, championing innovation and attention to detail. Maintain the highest standards of food hygiene and health & safety. Act as the key kitchen lead in the absence of the Executive Chef. Monitor food costs, control budgets, and ensure smooth, profitable operations. About You: Proven experience in a similar Head Chef or senior kitchen leadership role, ideally within a luxury or event-focused venue. Creative, organised, and quality-driven, with a flair for modern, seasonal dishes. A strong leader with excellent communication and team-building skills. A methodical and tidy approach to prep and service. Commercially aware, with a solid understanding of food costing and kitchen finances. Passionate about hospitality, with a proactive attitude and a love for creating memorable experiences. What’s in It for You? £40,000–£45,000 salary + Tronc via TipJar system Holiday that increases with length of service Healthcare cashback plan – claim refunds on medical expenses 50% staff discount in onsite restaurants for you + 3 guests Meals provided on duty Uniform provided Live-in accommodation may be available Regular staff events, socials, and legendary parties A supportive and friendly team culture where creativity is celebrated This is a fantastic opportunity to be part of something special—bringing your ideas and expertise to a venue that values quality, sustainability, and innovation at its core. Quest Employment are acting as an agency on behalf of this vacancy. Please note: Due to the rural location, own transport is recommended, unless live-in accommodation is arranged.

HR Manager

Job Purpose We are seeking a proactive and people-focused HR & People Manager to lead all aspects of human resources within a 4-star hotel in St Albans. This key leadership role is responsible for cultivating a high-performing, service-oriented culture by managing talent acquisition, employee engagement, compliance, and development. The HR & People Manager is a vital member of the hotel’s management team, a trusted advisor to senior leaders, and supports departmental heads to ensure operational excellence through effective people management. Please note: Previous HR experience within the hotel sector is essential for this role. Main Responsibilities (This list is not exhaustive; additional duties may be required in line with the needs of the business.) HR Strategy & Leadership Develop and implement HR strategies aligned with hotel goals and brand standards Act as a business partner to hotel leadership, advising on organisational design, workforce planning and employee relations Lead hotel-wide HR initiatives, including culture-building, recognition programs and change management Support current and future business needs through the development, engagement, motivation and retention of our people Recruitment & Onboarding Oversee full-cycle recruitment for all hotel departments (front office, housekeeping, F&B, maintenance, etc.) Partner with department heads to define hiring needs and ensure staffing levels are maintained Ensure all interviewers are trained and competent to interview and assess candidates Lead end-to-end recruitment processes, ensuring a positive candidate experience Manage onboarding, induction and training for new employees to ensure smooth integration and brand alignment Talent Acquisition & Retention Manage the talent pipeline and retention strategies in conjunction with business management Develop and manage performance evaluation and succession planning Monitor employee engagement and implement initiatives to improve retention Employee Relations & Culture Foster a positive, respectful and inclusive work environment across all teams Provide coaching and support to managers and team members on performance, conduct and career development Manage grievance and disciplinary procedures fairly and in compliance with hotel policies and employment law Bridge management and employee relations by addressing demands, grievances or other issues Serve as a resource for conflict resolution and employee concerns Promote DEI (Diversity, Equity and Inclusion) practices throughout the organisation Work with HODs to ensure the well-being of all team members Promote the Vision, Purpose and Values of the hotel to create a sense of community and belonging Performance Management Lead performance review processes and support line managers in setting goals and providing constructive feedback Track and report on HR KPIs such as turnover, attendance, training, development and engagement Support in identifying and addressing training needs; working with the Learning & Development Manager in the implementation of learning programs Implement reward and recognition schemes to drive motivation and retention Learning & Development Regularly review departmental induction plans and supporting material with managers to ensure effective onboarding Deliver company inductions with up-to-date information Ensure probationary reviews are completed and recorded Support the Learning & Development Manager in the coordination and delivery of training programs to support service excellence, compliance and personal development Assist in the monitoring of Apprenticeships and NVQs within the hotel Conduct training audits and evaluations Support career progression and succession planning in all departments HR Operations & Compliance Ensure HR policies, procedures and records are maintained in line with employment laws and industry standards Manage HR systems ensuring accuracy and data integrity Maintain employee handbooks and HR documentation Support management to ensure payroll costs remain in line with business forecasts, utilising the HR system (EPS) Support payroll processes in collaboration with Finance Ensure headcount remains aligned with budget and strategy Oversee employee benefits and records in coordination with Finance and external providers Manage disciplinary processes and terminations in a fair and compliant manner Ensure compliance with health and safety regulations, risk assessments and staff welfare programs Benefits - Private Health Care - Performance Related Management Bonus - Discounted food, beverage, and accommodation. - Extra holiday on your birthday and 28 days holiday inclusive BH. - 30% off spa treatments and 10% off spa products. - Free Staff meals on duty. - Global hotel discounts through the Preferred Hotel Group. - UK hotel discounts through POB Hotel Group.

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