Frequently Asked Questions
For Candidates / Job-Seekers
How do I register with Quest Employment?
Complete the online registration form on our website. A consultant will contact you to discuss suitable roles.
What types of roles does Quest recruit for?
We recruit for Warehousing & Logistics, Food Production, Catering and Commercial roles.
What is the process after I apply for a job?
We screen applicants, arrange interviews and manage onboarding and compliance checks.
Do I have to pay Quest Employment to get a job?
No, Quest does not charge candidates any fees.
What should I bring before starting a role?
Bring your Right to Work documents and any required certificates (e.g., forklift, food hygiene).
How often will I get paid?
Most temporary roles pay weekly. We confirm pay schedules once placed.
Which areas of the UK do you cover for staffing?
We supply staff nationwide but focus especially on areas with high demand. Contact us with your postcode for available roles in your region.
Can I apply if I only want part-time or flexible hours?
Yes. We work with employers offering full-time, part-time and flexible shifts. Let us know your availability and we will match you with suitable employers.
What happens if I’m unhappy with my placement?
Contact your consultant straight away. We will work with you and the employer to find a resolution or offer alternative opportunities when possible.
Do you help with training or certifications if I need them for a job?
If a role requires a specific certification, we will advise you. In some cases we may provide guidance but you remain responsible for obtaining it.
How often can I update my availability or preferences with Quest?
You can contact your consultant anytime to update your availability, preferred role type or location. We will keep your file updated and let you know about suitable jobs.
What if an employer does not pay on time or pays incorrectly?
Contact us immediately and we will raise the issue on your behalf. We liaise with employers to resolve payment problems as soon as possible.
For Employers / Clients
What services does Quest Employment offer?
Temporary staffing, permanent recruitment and managed on-site workforce services.
Can you supply staff quickly?
Yes, we can often supply staff at short notice due to our large candidate pool.
How do you check candidate quality?
We carry out screening, interviews, reference checks and verify certificates when needed.
Do you only recruit for warehouse roles?
No, we also recruit for commercial, catering and food production roles.
How do I hire through Quest?
Submit a vacancy through our site and we will shortlist candidates, arrange interviews and support onboarding.
Can employers request long-term contracts or permanent roles through you?
Yes. We fill short-term temporary roles and longer term or permanent roles. Tell us your requirements when submitting a vacancy.
Additional Questions
What documents do candidates need?
Right to Work, ID and any role-specific qualifications.
How is data handled?
We follow UK data protection laws and only share information when necessary.
How does payroll work?
Timesheets and pay frequency vary by assignment. We explain everything during onboarding.
For temporary staff, who pays me and sends my payslip?
Quest Employment handles payment and sends your payslip. You are paid as per the schedule agreed at placement.
How do you protect candidates’ personal data and privacy?
We follow UK data protection laws. Personal data is only shared with clients when relevant to a vacancy and with your consent.