Assistant Front Office Manager
- Posted 15 October 2025
- LocationWatford
- Job type Permanent
- ReferenceAFOM
Job description
Are you a natural people person with a passion for delivering exceptional guest experiences? We’re looking for a welcoming and customer-focusedAssistant Front of House Managerto join our professional front of house team at a stunning five-star venue and luxury retreat.What you’ll be doing:
Supporting the Front of House Manager in the day-to-day running of reception, guest services and concierge.
Being the warm and professional face that greets guests on arrival and ensures their needs are met throughout their stay.
Leading, motivating and supporting the Front of House team.
Assisting with rota planning, team briefings and 1:1 meetings.
Acting as the key decision maker and point of contact in the absence of the Front of House Manager.
About you:
Previous experience in a front office or guest services leadership role.
Confident in leading a team and making decisions.
Strong customer service skills, with a genuine passion for hospitality.
Flexible and happy to work a rota, including early, late and occasional night shifts.
What’s in it for you:
Free use of award-winning leisure facilities including spa, golf course and gym.
Complimentary meal on duty in the staff canteen.
Subsidised shuttle bus from Watford town centre.
Generous staff discounts for you, your family and friends.
The chance to be part of a welcoming, supportive, family-run environment where you’re valued as an individual.
If you’re ready to take the next step in your hospitality career and join a professional, friendly team,apply today!