Assistant Front Office Manager

Posted 15 October 2025
LocationWatford
Job type Permanent
ReferenceAFOM

Job description

Are you a natural people person with a passion for delivering exceptional guest experiences? We’re looking for a welcoming and customer-focusedAssistant Front of House Managerto join our professional front of house team at a stunning five-star venue and luxury retreat.What you’ll be doing:

  • Supporting the Front of House Manager in the day-to-day running of reception, guest services and concierge.

  • Being the warm and professional face that greets guests on arrival and ensures their needs are met throughout their stay.

  • Leading, motivating and supporting the Front of House team.

  • Assisting with rota planning, team briefings and 1:1 meetings.

  • Acting as the key decision maker and point of contact in the absence of the Front of House Manager.

About you:

  • Previous experience in a front office or guest services leadership role.

  • Confident in leading a team and making decisions.

  • Strong customer service skills, with a genuine passion for hospitality.

  • Flexible and happy to work a rota, including early, late and occasional night shifts.

What’s in it for you:

  • Free use of award-winning leisure facilities including spa, golf course and gym.

  • Complimentary meal on duty in the staff canteen.

  • Subsidised shuttle bus from Watford town centre.

  • Generous staff discounts for you, your family and friends.

  • The chance to be part of a welcoming, supportive, family-run environment where you’re valued as an individual.

If you’re ready to take the next step in your hospitality career and join a professional, friendly team,apply today!