Conference and Events Manager

Posted 22 October 2025
Salary 32760
LocationSt Albans
ReferenceCBE

Job description

Full-Time Position (45 hours) – Salary £32,760 per annum plus service charge

Shifts typically range from 9:00 AM until late depending on the event schedule.

Conference & Banqueting Assistant Manager

Quest Employment is currently recruiting for an exciting opportunity for a Conference & Banqueting Assistant Manager at a luxurious country house hotel in Hertfordshire. This is a fantastic chance to join a passionate team delivering exceptional service in a beautiful setting.

Your role:

  • Lead, train, and support the Operations team to meet service standards.

  • Monitor staff performance and take corrective action where necessary.

  • Oversee staffing levels across all conference and banqueting areas, ensuring adequate coverage within budget.

  • Act as departmental lead in the absence of the C&B Manager.

  • Ensure all events are set up, executed, and broken down to the highest standards.

  • Maintain cleanliness, organisation, and presentation across all banqueting and bar areas.

  • Oversee stock control and rotation for beverages, ensuring bar readiness before each event.

  • Ensure all statutory Health & Safety, Food Hygiene, and Licensing regulations are followed.

  • Deliver exceptional guest service by anticipating needs and resolving issues promptly.

  • Communicate changes to event details to all relevant departments efficiently.

  • Maintain and update departmental standards, delivering relevant training to staff.

  • Support departmental image and revenue growth through service excellence and collaboration.

  • Enforce correct dress code and professional behaviour among all staff.

What we’re looking for:

  • Pride in delivering impeccable event setups and maintaining high standards of cleanliness and presentation.

  • A dependable leader and team player who thrives in a fast-paced, dynamic event environment.

  • Organised, proactive, and ready to tackle challenges hands-on.

  • Understanding of the importance of behind-the-scenes coordination to support both team and guests seamlessly.

  • Positive attitude, strong work ethic, and commitment to excellence.

  • Previous experience in conference, banqueting, or hospitality supervision is essential.

Benefits include:

  • 28 days holiday + 1 extra holiday day on your birthday

  • Long service loyalty rewards

  • Discounted food, beverage, and accommodation

  • Staff events

  • Introduce-a-friend at work bonus

  • Staff meals on duty

If this sounds like the perfect opportunity, apply through Quest Employment today!