Despite all the challenges the industry faced in 2021, Quest successfully met the challenge and the requirements needed without impacting the operation. This was a combination of successful engagement with Amazon teams including Workforce Staffing, Ops Teams, Procurement and Marketing.
“Over Q3 and Q4, more than 10,000 candidates were provided for Day 1 inductions across 16 sites.”
Two outstanding success stories would be for the new sites in both Lutterworth and Derby, both sites being geographically challenging due to not actually being in large population centres.
Where required a combination of transport solutions, targeted marketing campaigns and incentives were all successfully implemented to achieve success.
Onsite teams were also able to provide away teams to site with the Amazon network that required support.