Catering Staff Agency
At Quest Employment, we specialise in Catering Recruitment, connecting businesses with skilled and flexible temporary and permanent staff.
Whether you’re hiring for events, restaurants, hotels, or corporate catering, we provide tailored recruitment solutions to meet your needs.
We understand that the success of your catering operation depends on having the right team at the right time. That’s why we maintain an extensive database of experienced catering professionals, ensuring you find reliable staff even at short notice.
View our current catering vacancies
We recruit for a wide range of catering roles, including:
✅ Chefs & Kitchen Staff: Head Chefs, Sous Chefs, Kitchen Assistants
✅ Front of House: Wait Staff, Bar Staff, Hosts, Event Staff
✅ Event Catering: Event Coordinators, Banquet Staff, Food & Beverage Attendants
✅ Corporate Catering: Corporate Chefs, Catering Managers, Food Service Assistants
All of our candidates are carefully screened, interviewed and reference-checked to ensure they have the right skills, qualifications and work ethic.
Looking for Catering Recruitment Solutions or exploring Catering Jobs? Contact us today or visit your nearest Quest Employment branch. Our dedicated consultants are here to help you find the perfect fit!
Frequently Asked Questions
What types of catering and hospitality jobs do you offer?
We recruit for a wide variety of roles within the catering and hospitality industry. These include positions such as chefs, catering assistants, waiters and waitresses for front-of-house service and bar staff for roles in pubs, cocktail bars and restaurants. We also place kitchen managers who oversee operations and staff.
Do you offer jobs in the catering sector for all skill levels?
Yes, we offer positions for all levels of experience, from entry-level roles such as kitchen porters to more skilled positions like head chefs or hospitality managers.
Are the catering jobs you offer temporary or permanent?
We recruit for both temporary and permanent positions in the catering sector, offering flexibility to match your needs. Whether you're looking for short-term work or a long-term career, we provide opportunities from chefs and waiters to kitchen managers. Our aim is to connect you with the right position based on your career goals and availability.
How flexible are the hours for catering jobs?
Catering roles can often involve shifts, weekends and evenings. Many of our positions offer flexible part-time and full-time hours to suit different needs.
Jobs in Catering Staff Agency
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Featured JobApply Now
Chef
Cambridge15.50Chef Required – John Lewis Cambridge Start: ASAP | Duration: Approx. 10 weeks Pay Rate: £15.50 per hour We are looking for an experienced chef to provide cover at John Lewis Cambridge. Rota (2-week repeating pattern): Weeks 1 & 3:Monday, Tuesday, Friday, Saturday Weeks 2 & 4:Sunday, Wednesday, Thursday Working Hours: Weekdays:8:45am – 6:00pm (1.25-hour break) Sunday/Weekdays (alt rota):8:45am – 5:00pm (1.25-hour break) Saturday:10:00am – 5:00pm (0.75-hour break) Details: Approx. 10 weeks cover Immediate start available Professional kitchen environment If you’re reliable, flexible, and available to start immediately, we’d love to hear from you -
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Guest Experience Manager
Guest Experience Manager Quest Employment are currently recruiting for an experienced Guest Experience Manager to join a prestigious five-star luxury resort and venue. This is an exciting opportunity for a passionate hospitality professional who thrives on delivering exceptional service and creating memorable guest journeys. The successful candidate will lead the Guest Experience team and ensure every interaction reflects the highest standards of luxury hospitality. The Role As Guest Experience Manager, you will oversee every stage of the guest journey, ensuring a seamless and personalised experience from arrival through to departure. Working closely with operational departments across the resort, you will focus on: Anticipating guest needs and exceeding expectations Managing guest relationships and service delivery Personalising guest stays and special occasions Leading service recovery where required Coaching and developing the Guest Experience team to deliver outstanding service You will be highly visible across the property, acting as a host, mentor, and ambassador for the guest experience. Key Responsibilities Guest Experience Create memorable “wow moments” through surprise-and-delight initiatives for VIPs, families, couples, corporate guests and long-stay visitors Work closely with Marketing, Sales and Reservations teams to ensure brand promises align with the on-property experience Act as a visible and approachable host within guest areas, welcoming and following up with VIPs, repeat guests and key visitors Monitor VIP, repeat and special-occasion bookings, ensuring guest preferences and histories are recognised Coordinate special requests such as anniversaries, proposals, birthdays and extended stays to deliver memorable experiences Team Leadership Lead, supervise and mentor the Guest Experience team Deliver regular training and service audits to maintain luxury service standards Foster a positive and high-performing team culture Manage team scheduling and performance Act as Duty Manager when required, supporting smooth operations across the property Business Performance Uphold company policies and operational standards to ensure consistent service delivery Support front office operations through professional guest service and effective issue resolution Identify opportunities for continuous improvement based on guest feedback Build strong guest relationships to encourage loyalty and repeat business Person Specification Essential Skills & Qualifications Proven experience managing customer service or guest experience teams Excellent communication and interpersonal skills with strong guest engagement ability Strong problem-solving and conflict-resolution skills Experience handling VIP guests and leading service recovery Highly organised with strong attention to detail Passion for delivering personalised, luxury-level guest experiences Experience Previous supervisory or management experience within Front Office or Guest Experience in a five-star or luxury hospitality environment Experience in team training, development and performance management Demonstrated success in improving guest satisfaction and the overall guest journey Behaviour Leads by example and motivates teams to exceed expectations Builds strong relationships across departments Approachable, empathetic and highly visible in day-to-day operations Desirable Experience using Opera PMS or similar front office systems Strong understanding of hotel operational procedures About the Opportunity This role is based at a renowned luxury resort set within a large countryside estate, offering premium guest experiences including fine dining, leisure facilities and wellness services. Benefits Access to on-site leisure facilities including spa, gym and golf Complimentary meals during shifts Staff transport options from the local town centre Generous discounts on stays for employees and their friends and family If you are a hospitality professional passionate about creating exceptional guest experiences, Quest Employment would love to hear from you. -
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Guest Service Manager
Guest Services Manager St Albans Quest Employment is proud to be recruiting for an experienced and charismatic Guest Services Manager to join a stunning luxury country house hotel set within 12 acres of picturesque Hertfordshire countryside. If you are passionate about delivering world-class guest experiences and leading from the front, this is your opportunity to step into a pivotal leadership role within a prestigious hospitality environment. This is more than just a Front Office position — it’s your chance to shape memorable guest journeys and be part of a high-performing luxury operation. What You’ll Be Doing Leading the Front Office team to deliver exceptional 5-star service Owning the full pre-arrival journey — ensuring every guest’s stay is perfectly prepared Creating personalised, memorable experiences tailored to individual guest preferences Managing seamless check-ins and departures with confidence and professionalism Taking ownership of guest satisfaction, resolving concerns quickly and effectively Coordinating VIP and special attention stays to flawless standards Driving revenue through thoughtful upselling of services and facilities Supporting wider hotel operations during peak times You will be a visible, hands-on leader who thrives in a guest-facing role and sets the tone for service excellence. What We’re Looking For Minimum 3 years’ experience in a Guest Services / Front Office leadership role within a luxury 4- or 5-star hotel Proven track record of delivering exceptional customer service Strong leadership skills with the ability to inspire and motivate a team Confident using Opera PMS and managing guest profiles, billing and reservations Highly organised with excellent communication skills Flexible to work shifts including weekends and bank holidays What’s In It For You? Competitive salary 28 days holiday + birthday off Long service rewards Discounted food, beverage & accommodation Staff events Refer-a-friend bonus Meals on duty Uniform provided If you’re ready to take the next step in your luxury hospitality career and lead a Front Office team that delivers unforgettable experiences, we want to hear from you. Apply today through Quest Employment. -
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Reservations Agent
Reservations Agent – Luxury Country Estate Hotel Location: Hertfordshire Recruiter: Quest Employment About the Opportunity Quest Employment is proud to be recruiting on behalf of one of the UK’s most prestigious country estate hotels for a professional and guest-focused Reservations Agent. This is a fantastic opportunity for someone who thrives on delivering exceptional guest experiences from the very first interaction. As the first point of contact for potential guests, you will play a key role in ensuring every booking begins with warmth, efficiency and five-star service. The Role As Reservations Agent, you will: Handle enquiries via phone, email and webchat with professionalism and warmth Work closely with internal departments including Meetings & Events, Spa, Golf, Activities, Food & Beverage and Accounts to coordinate seamless bookings Quickly adapt to internal systems to manage reservations efficiently Support the delivery of a high-quality guest experience from initial enquiry through to arrival Key Responsibilities Respond promptly and courteously to all booking enquiries Coordinate across departments to confirm and optimise guest arrangements Maintain accurate reservation records using Opera or similar PMS systems Communicate clearly and professionally via phone and email Provide flexible shift cover, including weekends and bank holidays Shift Pattern: Shifts operate between 08:30 – 18:00 Monday to Friday and 09:00 – 17:30 on weekends and bank holidays. Rotas are prepared monthly, with an average of four weekend days worked per month. What We’re Looking For Essential: A team player with a genuine passion for hospitality and guest satisfaction Excellent written and verbal communication skills Strong organisational skills and ability to multitask under pressure Adaptable with the ability to quickly learn reservation and booking systems A friendly, confident and professional approach to guest interactions Desirable: Previous experience with Opera Cloud, SevenRooms or Trybe Prior reservations or customer-facing experience within a luxury five-star hospitality environment If you are a highly organised and guest-focused professional looking to develop your career within a luxury hospitality setting, Quest Employment would love to hear from you. Apply today to be considered for this exciting opportunity. -
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Guest Experience Coordinator
WatfordGuest Experience Coordinator – Luxury Country Estate Hotel Location: Hertfordshire Recruiter:Quest Employment About the Opportunity Quest Employment is proud to be recruiting on behalf of one of the UK’s most prestigious country estate hotels for a Guest Experience Coordinator. This is a dynamic and highly visible position, acting as the central communication hub of the hotel. The successful candidate will ensure every guest interaction reflects the highest luxury standards, delivering a warm, seamless and personalised experience from arrival to departure. This role is ideal for someone who thrives in a fast-paced environment and is passionate about creating exceptional guest journeys. The Role As Guest Experience Coordinator, you will: Act as the primary point of contact for all incoming calls and guest communications Coordinate guest requests across departments to ensure flawless execution Manage guest feedback and profiling to enhance personalisation Support the Front Office team to maintain seamless arrival and departure experiences Every interaction you handle will shape guests’ perceptions of the hotel, making professionalism, warmth and attention to detail essential. Key Responsibilities Guest Answer and direct all incoming calls promptly and courteously, in line with brand standards Deliver clear, professional and friendly communication, personalising each guest interaction Accurately log and manage guest requests Provide detailed information regarding hotel services and local attractions Handle guest enquiries and complaints with confidence, empathy and efficiency Follow up on guest feedback to ensure full resolution and satisfaction People Work collaboratively with colleagues across all departments to deliver outstanding service Foster a positive and cooperative working environment Support the Reception team when required, including: Updating registration cards and guest profiles Managing queues during busy periods Assisting with ad hoc operational requirements Business Proactively manage special requests, coordinating with Housekeeping, Spa and other departments Ensure all guest requests and feedback are accurately updated on relevant systems Support Front Office operations, including: Assisting with check-ins and check-outs Supporting rooming procedures Maintaining operational flow during peak periods About You We are seeking a candidate who: Has previous experience within luxury hospitality or a customer-facing environment Possesses strong IT skills and experience using Front Office systems (PMS/Opera or equivalent) Demonstrates excellent verbal and written communication skills Remains calm and professional under pressure Is highly organised with exceptional attention to detail Is passionate about delivering personalised guest experiences Has previous experience in a guest-facing hospitality role If you are an organised, professional and guest-focused individual looking to develop your career within a luxury hospitality setting, Quest Employment would love to hear from you. Apply today to be considered for this exciting opportunity. -
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Receptionist - Hotel
27820Hotel Receptionist Quest Employment are currently working with a 5* hotel based in Hertfordshire. We are looking for a welcoming and guest focused Receptionist to join our clients professional front of house team. As one of the first points of contact in the hotel, it is essential that our clients’ guests are wowed by a smooth check-in, useful information from a knowledgeable team. The role Welcoming guests and checking their details against their booking Allocating guests with rooms and providing keys Answering phones from prospective customers and guests, taking messages and delivering them. Completing administrative tasks Responding to requests for help and information Providing concierge services and providing information about local amenities and attractions Preparing room bills and ensuring correct payment Checking guests out taking payments This is a permanent role, full time role and involves shift work on a rota basis. Typical shifts would be early (7am to 3.30pm) middle shifts, or late shifts (2.30pm to 11pm) and a night shift (11pm to 7.30am) Night shifts are a couple of nights over a 6 week period covering the night teams time off -this is done on a rota basis. Benefits Professional development Use of the on-site award -winning facilities such as the spa, golf course and gym A staff canteen with a free meal during your shift Generous discounts for you and your family/ friends on stays with the hotel Subsidised staff accommodation (if required) -
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Assistant Maintenance Manager
WatfordJob Title: Assistant Maintenance Manager Location: Watford, Hertfordshire Contract Type: Full Time, Permanent Sector: Facilities Management / Hospitality Maintenance About the Role We are working with a prestigious client in the luxury hospitality sector who is seeking a proactive and experienced Assistant Maintenance Manager to join their Facilities team at a leading property in Watford. This is a fantastic opportunity to step into a leadership role within a dynamic and fast-paced environment, ensuring the smooth running of day-to-day maintenance operations across a large, high-end site. Key Responsibilities Supervise and support a team of engineers in the delivery of both planned preventative maintenance (PPM) and reactive repairs, ensuring all tasks are completed to a high standard and within appropriate timeframes. Coordinate with external contractors for specialist servicing, repairs, and inspections, ensuring compliance with safety standards and operational needs. Oversee the resolution and scheduling of maintenance requests submitted via internal systems (e.g. Hotelkit), ensuring effective prioritisation and follow-up. Take an active leadership role in team briefings and departmental meetings, stepping in to represent the Maintenance Manager when required. Ensure tools, materials, equipment, and chemicals are safely stored, well-maintained, and stock-controlled in line with health & safety policies and company procedures. Assist with recruitment, training, and performance development of team members, helping to foster a skilled, motivated, and safety-conscious maintenance team. Monitor departmental spending and support the Property Manager in maintaining cost control and adherence to budget targets. Organise maintenance shift patterns, ensuring adequate coverage and clear communication with both your team and other departments. Champion a safe, productive working environment and uphold compliance with all H&S regulations. Respond to guest requests with professionalism and escalate any complex or unresolved issues appropriately. About You To succeed in this role, you’ll need: Proven experience in a maintenance or facilities leadership role—ideally within a hotel, resort, or similar multi-functional property. Strong knowledge of general maintenance disciplines, including mechanical, electrical, plumbing, and H&S compliance. Confidence supervising both people and tasks, with a calm, solutions-focused approach. Excellent communication and organisational skills, with the ability to manage multiple priorities under pressure. A collaborative and hands-on attitude, always striving to support your team and improve service delivery. What’s in it for You? Competitive salary + benefits package The opportunity to work in a high-profile, luxury hospitality environment Supportive leadership and development opportunities Meals on duty and access to staff facilities Free parking and additional perks (details available upon request) Interested? If you're a reliable, resourceful leader with a strong background in facilities or hotel maintenance, we’d love to hear from you. Apply today to explore this exciting opportunity with our client. -
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Pastry Chef de Partie
£33,552Pastry Chef de Partie We are working with a prestigious luxury hotel and resort in Hertfordshire who are seeking a talented Pastry Chef de Partie to join their award-winning kitchen team. This is a fantastic opportunity for a creative pastry chef who thrives in a fast-paced environment and has a genuine passion for producing exceptional desserts and pastries. The Role As Pastry Chef de Partie, you will take ownership of your section, ensuring the smooth delivery of high-quality desserts and pastries across the hotel’s outlets, including fine dining restaurants, afternoon tea service, large-scale banqueting, and exclusive events. You will work closely with the Head Pastry Chef to design and execute innovative menus that showcase both classical skills and modern techniques. Key Responsibilities: Prepare, produce and present a wide range of pastries, desserts, breads and baked goods to the highest standard. Deliver creative menus using seasonal ingredients, with input into new ideas and product development. Support in the production of showpieces and bespoke creations for weddings, events and celebrations. Lead and organise your own section during service, ensuring smooth and efficient operation. Train, mentor and support junior chefs to help them develop their skills and confidence. Maintain excellent food safety, hygiene and cleanliness standards at all times. About You: Previous experience as a Pastry Chef de Partie (or a strong Demi Chef ready to step up). Solid background in classical pastry techniques, with the creativity to bring new ideas. A passion for innovation, presentation and attention to detail. Ability to perform under pressure in a busy kitchen environment. Strong team player with a supportive and proactive approach. What’s on Offer: Competitive salary and benefits package. The chance to work with a highly skilled pastry team in a luxury 5* environment. Staff meals on duty and access to excellent employee facilities. Subsidised staff accommodation (if required). Generous discounts on hotel stays, dining and leisure experiences. Real opportunities for training, career growth and progression. This is an exciting opportunity for a motivated Pastry Chef de Partie to showcase their skills and progress their career within a prestigious setting. If this sounds like the perfect next step for you, please apply today to find out more. -
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Chef de Partie
Watford£33,552Chef de Partie About the Role Quest Recruitment Agency are delighted to be recruiting for an experienced and passionate Chef de Partie to join the culinary team at a prestigious five-star hotel in Hertfordshire. The Restaurant is renowned for its vibrant theatre-style kitchens, exceptional seasonal produce, and high-volume, high-quality dining experience. This is an exciting opportunity for a dedicated chef looking to develop their career within a luxury hospitality environment. Key Responsibilities Manage and run a designated section of the kitchen to the highest standards Prepare, cook, and present dishes in line with the restaurant’s specifications Maintain exceptional food quality, consistency, and presentation Ensure compliance with food safety, hygiene, and health & safety regulations Support junior team members and assist with their training and development Work collaboratively with the wider kitchen brigade during service Contribute to menu development and seasonal changes where required Maintain stock control and minimise waste within your section About You Previous experience as a Chef de Partie or strong Demi Chef de Partie ready to step up Experience in a high-volume or luxury hospitality environment preferred Strong knowledge of fresh, seasonal produce Excellent organisational and time management skills Passion for food and commitment to high standards A positive, team-focused attitude Relevant food hygiene certification What’s on Offer Competitive salary Opportunity to work within a prestigious five-star hotel Career development and progression opportunities Staff benefits and discounts Supportive and professional kitchen environment If you are a driven and ambitious Chef de Partie looking to take the next step in your culinary career within a luxury setting, we would love to hear from you. Apply now through Quest Recruitment Agency to be considered for this exciting opportunity. -
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Chef de Partie - Luxury hotel
Watford£39,245 + Service ChargeFull-Time | £39,245 + Service Charge | Watford Join the kitchen team at a prestigious luxury hotel’s signature restaurant — a vibrant culinary destination with multiple live cooking stations and a celebration of international cuisine. About the role: As a Chef de Partie, you’ll work with a talented brigade preparing a diverse range of dishes — from robata-grilled meats to fresh pasta, salads and speciality global flavours. You’ll be part of a fast-paced, high-quality kitchen delivering exceptional dining experiences to discerning guests. You’ll need: • Solid experience as a Chef de Partie in a high-end restaurant or luxury hotel kitchen • Strong classical culinary skills and attention to detail • The ability to work clean, fast and reliably under pressure • A team-player attitude and a passion for food quality and consistency What’s on offer: • Competitive salary plus benefits and service charge • Staff meals, on-site perks and generous employee discounts • A professional, supportive kitchen environment with opportunities to grow and learn If you’re driven, creative and ready to take your culinary career to the next level, we want to hear from you.