Job description

We are seeking a reliable, customer-focused Car Park Attendant to support the smooth and efficient operation of our parking facilities. The ideal candidate will provide excellent service to customers, ensure the safety and security of the car park, and maintain a clean, well-organised environment.

Hours: 10.00-18.00 Saturday and Sunday

Key Responsibilities

Welcome customers and provide clear guidance on parking availability and procedures
Monitor entry and exit points to ensure efficient traffic flow
Assist customers with ticket machines, payment issues, and general enquiries
Conduct regular patrols of the car park to identify hazards, suspicious activity, or vehicles in breach of parking rules
Enforce parking regulations in a polite and professional manner
Maintain cleanliness across the car park, including litter picking and reporting maintenance issues
Handle any minor customer complaints or escalate issues when necessary
Record incidents accurately and follow company reporting procedures
Support with basic operational tasks such as placing cones, signage, and barriers when required

Skills & Experience

Strong customer service and communication skills
Ability to stay calm and polite under pressure
Good attention to detail and awareness of surroundings
Basic IT skills for operating ticket machines or handheld devices (training provided)
Ability to work on your feet for extended periods and carry out light physical tasks
Previous experience in a customer-facing or security-related role is desirable but not essential

Personal Attributes

Reliable and punctual
Approachable, friendly, and professional
Proactive and able to use initiative
Safety-conscious and responsible